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Apply for Your MLAK Key Online
Complete the application form below to order your genuine MLAK key. Once your application has been submitted, you will be directed to our secure checkout to complete payment and arrange delivery.
What is an MLAK key?
The Master Locksmiths Access Key (MLAK) is a universal master key system in Australia that gives people with disability 24/7 access to dedicated public facilities. It unlocks accessible toilets, Changing Places facilities, railway station elevators, and adaptive playground equipment like Liberty Swings
The Master Locksmiths Access Key (MLAK) is a nationally recognised accessibility system that enables eligible people with disabilities to access a range of public facilities through a universal lock and key system. Introduced in Australia in 1994, the MLAK scheme was developed through a collaboration between the Master Locksmiths Association of Australasia (MLAA), the Australian Council for Rehabilitation of the Disabled (ACROD), Technical Aid for the Disabled (TAD), and local government authorities. The system was designed to improve independence, dignity, accessibility, and community participation for people with disabilities by providing reliable access to essential facilities when they may otherwise be unavailable.
Keys O'Callaghan Locksmiths is a licensed and approved MLAK key distributor, supplying genuine MLAK keys to eligible individuals and organisations throughout Australia.
The MLAK system operates using a specially designed master-keyed lock that is installed on designated accessible facilities across Australia. A single MLAK key can operate thousands of participating locks nationwide, allowing approved users to access facilities in different locations using the same key. The MLAK key does not provide unrestricted access to buildings or standard locks. It is specifically designed for facilities that form part of the MLAK network.
Facilities commonly accessed using an MLAK key include accessible public toilets, Changing Places facilities, lifts and elevators at railway stations, National Park amenities, accessible change rooms, shower facilities, and adaptive recreational equipment such as Liberty Swings. Many of these facilities contain specialised accessibility equipment, including adult-sized change tables, ceiling hoists, and other support infrastructure that is costly to install and maintain.
The MLAK system helps protect these facilities from vandalism, misuse, and unauthorised access while ensuring they remain available to those who rely on them. By providing a secure and standardised access solution, the system allows councils, transport operators, parks authorities, and community organisations to maintain accessible facilities while continuing to meet the needs of users with disabilities.
Importantly, the MLAK system was designed to increase accessibility rather than restrict it. Accessible facilities should remain open whenever possible during normal operating hours. However, in some locations it is necessary to secure facilities after hours due to vandalism, damage, misuse, or public safety concerns. In these situations, the MLAK system provides an effective balance between accessibility and security by allowing authorised users continued access without requiring assistance from staff or facility operators.
Today, the MLAK scheme forms an important part of accessible infrastructure throughout Australia. By reducing barriers to essential amenities and supporting reliable access to specialised facilities, MLAK helps promote greater independence, mobility, and participation within the community.
As a licensed and approved MLAK key distributor, Keys O'Callaghan Locksmiths can assist eligible applicants in obtaining genuine MLAK keys and provide information about the MLAK system and its use throughout Australia.
What Does an MLAK Key Cost?
The current cost of an MLAK (Master Locksmiths Access Key) from Keys O'Callaghan Locksmiths is $65 plus GST.
This includes a genuine MLAK key that can be used to access thousands of MLAK-enabled facilities throughout Australia, including accessible public toilets, Changing Places facilities, National Parks amenities, railway station lifts, Liberty Swings, and other participating accessibility infrastructure.
Compared to the cost of many mobility and accessibility aids, an MLAK key is a relatively inexpensive tool that can provide long-term access to essential facilities and greater independence when travelling or spending time away from home.
Keys O'Callaghan Locksmiths is committed to improving accessibility and helping eligible Australians access the facilities they need. For this reason, senior discounts may be available upon request. If you hold a Seniors Card or believe you may qualify for a discounted MLAK key, please contact us before placing your order and we'll be happy to discuss the options available.
If you're unsure whether you're eligible for an MLAK key, we recommend reviewing our MLAK eligibility information or exploring the frequently asked questions on this page.
Who can get an MLAK Key?
An MLAK key is available to people with a disability or medical condition who require access to locked accessible facilities. Carers, support workers and disability service organisations may also be eligible to obtain a key on behalf of, or to assist, an eligible person. Applicants are generally required to provide supporting documentation confirming their need for access to specialised accessible amenities.
Can I Get an MLAK Key?
In many cases, yes. If you have a disability, mobility impairment, medical condition, or accessibility need that requires the use of locked accessible facilities, you may be eligible to obtain an MLAK (Master Locksmiths Access Key).
The MLAK system was created to ensure that people who genuinely rely on accessible facilities can continue to access them when they are secured outside normal operating hours or protected from vandalism and misuse. If you regularly use accessible toilets, Changing Places facilities, accessible lifts, adaptive recreation equipment, or other specialised amenities, it is worth investigating whether you qualify for an MLAK key.
Many people assume MLAK keys are only available to wheelchair users, but eligibility is not limited to a single disability or medical condition. People living with physical disabilities, neurological conditions, chronic illnesses, mobility impairments, continence-related conditions, and other long-term health conditions may be eligible if they require access to facilities that are part of the MLAK network.
You may also be able to obtain an MLAK key if you care for or support someone who relies on accessible facilities. Carers, family members, guardians, support workers, and disability service organisations are often eligible to apply when they assist a person who requires access to MLAK-enabled facilities. This helps ensure that individuals who need support can access essential amenities safely and without unnecessary delays.
A common question is whether a specific condition qualifies for an MLAK key. While eligibility is assessed on an individual basis, the key consideration is generally whether you have a genuine need to access specialised accessible facilities. If your condition affects your mobility, independence, continence, personal care requirements, or ability to use standard public amenities, you may be eligible. Supporting documentation from a medical practitioner, community health service, disability support provider, or another recognised authority is typically used to confirm this need.
If you already hold disability-related documentation, receive disability support services, use accessible facilities regularly, or have been advised by a healthcare professional that you require specialised accessibility infrastructure, there is a good possibility that you may qualify for an MLAK key.
Even if you are unsure whether you meet the eligibility requirements, it is often worthwhile making an enquiry. Many applicants are uncertain about their eligibility until they review the requirements or speak with an approved MLAK key distributor. The assessment process exists to determine whether a person has a genuine need for access, and supporting documentation can help clarify eligibility where there is uncertainty.
The MLAK system is designed to improve independence, dignity, and access to essential facilities. Rather than requiring assistance from facility operators, council staff, or venue management, eligible users can carry a single MLAK key that provides access to thousands of participating locks across Australia. This makes travelling, attending appointments, visiting public spaces, and participating in community activities more convenient and accessible.
Keys O'Callaghan Locksmiths is a licensed and approved MLAK key distributor and can assist with questions about MLAK eligibility, required documentation, and the application process. If you are asking yourself "Can I get an MLAK key?", the answer may well be yes, particularly if you have a disability, medical condition, mobility restriction, or care responsibilities that require reliable access to accessible facilities.
Do I need to show proof to buy an MLAK key?
MLAK keys are intended for people who require access to MLAK enabled facilities, including accessible toilets, Changing Places facilities, and other disability access infrastructure throughout Australia. Applicants should ensure they meet the eligibility requirements of the MLAK program before placing an order.
Applicants may be asked to provide evidence of eligibility by the Master Locksmiths Association of Australasia (MLAA) or another relevant authority. When requested, applicants should be able to provide appropriate documentation from a medical practitioner, disability support provider, community health service, or other approved authority confirming their eligibility to hold an MLAK key.
If you are unsure whether an MLAK key is suitable for your circumstances, please contact Keys O'Callaghan Locksmiths before placing your order.
MLAK keys are intended for people who require access to MLAK-enabled facilities, including accessible toilets, Changing Places facilities, and other disability access infrastructure throughout Australia. Applicants should ensure they meet the eligibility requirements of the MLAK program before placing an order.
Applicants may be asked to provide evidence of eligibility by the Master Locksmiths Association of Australasia (MLAA) or another relevant authority. When requested, applicants should be able to provide appropriate documentation from a medical practitioner, disability support provider, community health service, or other approved authority confirming their eligibility to hold an MLAK key.
For most eligible users, this is not a difficult requirement to satisfy. People who genuinely rely on MLAK-enabled facilities often already have supporting documentation through their healthcare providers, disability services, support organisations, or existing treatment and support arrangements.
It is also important to remember that MLAK eligibility extends beyond visible disabilities. Many eligible users live with conditions that may not be immediately apparent, including continence-related conditions, inflammatory bowel diseases, neurological conditions, chronic illnesses, mobility limitations, and other circumstances that create a genuine need for access to accessible facilities. Carers, support workers, guardians, family members, and organisations supporting eligible individuals may also qualify in certain circumstances.
If you are unsure whether an MLAK key is suitable for your circumstances, or would like further information about eligibility requirements, please contact Keys O'Callaghan Locksmiths before placing your order. Our team is always happy to assist.
In short, most customers will not be asked to provide supporting documentation during checkout. However, MLAK keys are intended for eligible users, and applicants should ensure they can provide evidence of eligibility if requested by the MLAA or another relevant authority at a later date.
Where Can I Use an MLAK Key?
The MLAK (Master Locksmiths Access Key) is a nationally standardised access system used across Australia. It is not limited to a single council or state, but instead operates across a wide network of participating facilities fitted with MLAK-compatible locks. Any location that displays the MLAK symbol and has been fitted with the approved locking system can be accessed using a valid MLAK key.
MLAK infrastructure is installed and managed by a range of organisations including local councils, state government departments, transport authorities, national park services, sporting venues and community facility operators. The system is used to support access to essential disability infrastructure while allowing facilities to remain secure when not in use.
Types of Facilities You Can Access with an MLAK Key
An MLAK key can be used at a variety of public facilities across Australia where the MLAK locking system has been installed. These include:
Accessible Public Toilets (Council Facilities Australia-Wide)
Many local councils across Australia use MLAK locks on accessible public toilets, particularly where facilities are locked outside normal operating hours for safety or maintenance.
Examples of councils known to use MLAK-enabled facilities include (but are not limited to):
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BMCC Blue Mountains City Council (NSW)
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Camden Council (NSW)
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The Hills Shire Council (NSW)
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Hunter’s Hill Council (NSW)
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Port Macquarie-Hastings Council (NSW)
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Mornington Peninsula Shire (VIC)
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Wodonga Council (VIC/NSW border region)
Across Australia, hundreds of councils have installed MLAK-accessible toilets in parks, beaches, sporting grounds, town centres and community spaces. Availability varies by location, as each council decides where MLAK locking systems are required.
Changing Places Facilities (Nationwide Network)
MLAK keys are widely used in Changing Places facilities, which are specialised accessible bathrooms designed for people with high support needs.
These facilities are commonly located in:
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Major shopping centres
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Sporting venues and stadiums
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Transport hubs and railway stations
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Civic centres and community precincts
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Regional towns and major cities
Changing Places facilities are now found across every Australian state and territory, with over 250 sites nationally. Many of these facilities require an MLAK key for 24/7 access, particularly those located in public outdoor or transport environments.
Transport Infrastructure (Selected Railway Stations)
Some railway stations and transport hubs use MLAK systems to secure:
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Accessible lifts
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Platform access facilities
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Mobility-support infrastructure in unstaffed or after-hours locations
These installations are not universal across all stations, but are used selectively where councils or transport operators require secure after-hours accessibility.
National Parks and Outdoor Recreation Areas
MLAK keys are used in various national parks, reserves and outdoor recreational facilities across Australia, particularly for:
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Accessible public toilets
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Accessible showers and change facilities
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Campground amenities
Park authorities may lock facilities after hours or in remote locations to reduce vandalism, with MLAK providing controlled access for eligible users.
Adaptive Playgrounds and Liberty Swings
Many councils also install MLAK locks on adaptive playground equipment, particularly:
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Liberty Swings (wheelchair-accessible playground swings)
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Inclusive playground facilities requiring controlled access
These installations are designed to prevent misuse while ensuring access for children and users with disability when required.
There is no single public address list of every MLAK facility, because installation is managed independently by each council, transport authority and facility operator. Instead, MLAK locations are commonly found using:
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The National Public Toilet Map (Australia-wide accessible toilet directory)
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Changing Places Australia location finder
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Individual council websites listing accessible facilities
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State transport authority accessibility maps
These tools provide the most reliable way to confirm whether a specific location has MLAK access before visiting.
MLAK keys can be used anywhere in Australia where an MLAK lock has been installed. This includes accessible public toilets operated by local councils, Changing Places facilities, selected railway station infrastructure, national parks, and adaptive playground equipment such as Liberty Swings.
Rather than being restricted to one state or council, MLAK is a nationwide access system used across hundreds of councils and public organisations. However, access is location-specific, meaning the key only works at facilities that are specifically fitted with MLAK hardware.
Are carers eligable to hold an MLAK key?
Yes, carers may be eligible to obtain an MLAK (Master Locksmiths Access Key) when they are supporting a person with a disability who requires access to MLAK-enabled facilities. In many cases, eligibility can be confirmed through written authority from a doctor, disability organisation, community health centre, or other approved authority. Some councils also allow carers to apply on behalf of the person with a disability.
A common question we receive at Keys O'Callaghan Locksmiths is whether carers can obtain an MLAK key on behalf of the person they support. The answer is often yes.
The MLAK (Master Locksmiths Access Key) system was created to help people with disabilities access essential facilities such as accessible toilets, Changing Places facilities, railway station lifts, Liberty Swings, and other public amenities fitted with MLAK locks. Because many people with disabilities rely on carers, family members, or support workers for daily assistance, carers are frequently involved in the MLAK application process.
To be eligible for an MLAK key, the person requiring access generally needs to have a disability or a documented need for MLAK-enabled facilities. Eligibility can usually be verified by a doctor, disability organisation, community health centre, or another authorised body. In many situations, carers can apply on behalf of the person they support or assist them with obtaining the required documentation.
An MLAK key can make a significant difference to everyday independence and accessibility. It provides convenient access to thousands of MLAK-enabled facilities across Australia, helping people with disabilities and their carers locate secure, accessible amenities when they are needed most.
If you're a carer wondering whether you qualify for an MLAK key, the best approach is to review the eligibility requirements and obtain supporting documentation from an approved professional or organisation. Our team at Keys O'Callaghan Locksmiths can help guide you through the process and answer any questions about MLAK key applications, eligibility requirements, and availability.
For more information about purchasing an MLAK key, eligibility criteria, or accessible facility access, contact Keys O'Callaghan Locksmiths today. We're committed to helping individuals, carers, families, and support workers access the services and facilities they need with confidence.
Can I Copy an Existing MLAK Key If I Already Have One?
No. MLAK (Master Locksmiths Access Key) keys cannot be legally copied, even if you already own one. MLAK keys are supplied under a registered restricted key system administered by the Master Locksmiths Association of Australasia (MLAA). Additional MLAK keys must be ordered through an authorised MLAA member or approved MLAK distributor rather than duplicated by a locksmith. This helps protect the integrity of the MLAK system and ensures accessible facilities remain available for those who genuinely require them.
No, an MLAK (Master Locksmiths Access Key) cannot be copied, even if you already own a legitimate MLAK key. This is one of the most common misconceptions about the MLAK system. While the key may appear similar to an ordinary key, MLAK keys are supplied under a registered restricted key system administered by the Master Locksmiths Association of Australasia (MLAA). As a result, authorised locksmiths cannot simply duplicate an existing MLAK key in the same way they would cut a standard house key, padlock key, or mailbox key.
The MLAK system was established to provide eligible people with disabilities access to accessible toilets, Changing Places facilities, lifts, and other disability access infrastructure throughout Australia. Today, thousands of MLAK-enabled facilities operate nationwide, allowing users to access essential amenities with a single standardised key. The success of this system relies on controlled key distribution and responsible management of MLAK keys.
If MLAK keys could be freely copied, there would be little control over how many keys were in circulation or who had access to them. This could lead to misuse of accessible facilities, increased vandalism, and reduced availability of amenities for the people who genuinely rely on them. Restricting duplication helps preserve the integrity of the MLAK network and ensures that accessible facilities remain available to those who need them most.
If you require an additional MLAK key for a carer, support worker, family member, backup key, second vehicle, or any other legitimate purpose, the correct process is to purchase another MLAK key through an authorised MLAK distributor or participating MLAA member locksmith. Additional keys are supplied through the official distribution network rather than being copied from an existing key. This ensures every key is manufactured to the correct specifications and supplied in accordance with the MLAK program's requirements.
Similarly, if your MLAK key has been lost, stolen, damaged, or worn out through years of use, the recommended solution is to obtain a replacement key rather than attempting to have the original duplicated. Replacement MLAK keys are cut to the correct profile and tested to ensure reliable operation in MLAK-enabled locks across Australia.
Many people searching online ask, "Can a locksmith copy my MLAK key?", "Is an MLAK key a restricted key?", or "Can I get a spare MLAK key made?" The answer to all of these questions is essentially the same: MLAK keys are not intended to be duplicated. Instead, additional or replacement keys must be obtained through authorised MLAK suppliers. This controlled approach helps protect one of Australia's most important accessibility programs and ensures ongoing access to facilities for people living with disability.
If you need a spare MLAK key, replacement MLAK key, or would like to purchase your first MLAK key, the best option is to contact an authorised MLAK distributor. This ensures you receive a genuine MLAK key that has been supplied through the proper channels and is ready to provide reliable access to accessible toilets and disability facilities throughout Australia.
Can I Get an MLAK Key for Crohn's Disease or IBD?
Yes. People living with Crohn's disease, Ulcerative Colitis, and other inflammatory bowel diseases (IBD) are generally eligible to obtain a Master Locksmiths Access Key (MLAK) in Australia. The MLAK system provides 24/7 access to participating accessible public toilets and Changing Places facilities that are fitted with MLAK locks. Because Crohn's disease and IBD can cause sudden and urgent bowel movements, many people use an MLAK key to access toilet facilities more quickly when travelling, working, or spending time away from home. Eligibility can typically be supported by a letter from your doctor, specialist, or a recognised health organisation
Yes. If you have Crohn's disease, Ulcerative Colitis, or another form of inflammatory bowel disease (IBD), you are generally eligible to obtain a Master Locksmiths Access Key (MLAK) in Australia. Crohn's & Colitis Australia specifically recognises that people living with IBD may qualify for an MLAK key due to the urgent and often unpredictable nature of their symptoms.
For many people living with Crohn's disease, access to a toilet is not simply a convenience—it is a necessity. Symptoms such as urgent diarrhoea, abdominal cramping, bowel urgency, and faecal incontinence can occur with little warning, making reliable access to toilet facilities a critical part of everyday life. Research and patient surveys consistently show that many people with IBD plan travel, work commitments, social outings, and even shopping trips around toilet availability. In fact, studies referenced by international Crohn's and Colitis organisations have found that concerns about toilet access significantly impact quality of life for people living with bowel diseases.
This is one of the primary reasons MLAK keys are available to eligible people with Crohn's disease and IBD. An MLAK key provides access to thousands of participating accessible toilets throughout Australia, including facilities that may otherwise be locked to prevent vandalism or misuse. Many of these facilities are located in public parks, transport hubs, council buildings, community facilities, tourist destinations, and other public spaces. The Australian Government's National Public Toilet Map currently lists more than 23,000 public and publicly accessible toilet facilities across the country, including locations that support MLAK access.
For people living with Crohn's disease, the value of an MLAK key often extends beyond simply unlocking a door. Many customers tell us that carrying an MLAK key provides reassurance and confidence when travelling away from home. Knowing that additional toilet facilities may be available can help reduce anxiety associated with long drives, unfamiliar locations, public events, and day-to-day activities. While an MLAK key cannot eliminate the challenges of living with IBD, it can provide an additional level of accessibility when every minute counts.
Eligibility is generally based on your need for accessible toilet facilities rather than the severity of a specific diagnosis. If your Crohn's disease or IBD results in sudden toilet urgency, incontinence, mobility challenges during flare-ups, or other circumstances that make immediate access to toilet facilities important, you will often meet the intent of the MLAK program. Supporting documentation from a GP, gastroenterologist, specialist nurse, or recognised health organisation may be required depending on the application pathway.
At Keys O'Callaghan Locksmiths, we regularly assist customers seeking MLAK keys for Crohn's disease, Ulcerative Colitis, and other bowel conditions. We understand that many people searching for information about MLAK eligibility are doing so because they have experienced the stress of urgently needing a toilet and not being able to access one quickly enough. That's why we aim to make the process of obtaining an MLAK key as straightforward as possible.
If you're wondering whether you can get an MLAK key for Crohn's disease, the answer is generally yes. For many Australians living with IBD, an MLAK key is a practical tool that can improve confidence, increase independence, and make everyday travel less stressful. If you have questions about eligibility or would like to obtain an MLAK key, Keys O'Callaghan Locksmiths can help guide you through the process and supply a genuine MLAK key so you can access participating facilities throughout Australia.
Who are the MLAA?
The MLAA (Master Locksmiths Association of Australasia) is the peak industry body for locksmiths in Australia and New Zealand. It oversees professional standards in the locksmithing industry and manages the MLAK (Master Locksmiths Access Key) system used for disability-accessible public facilities.
The Master Locksmiths Association of Australasia (MLAA) is the peak industry body representing professional locksmiths across Australia and New Zealand, and it plays a central role in maintaining standards, training expectations, and ethical practices within the locksmithing and security industry. Established to support both practitioners and consumers, the MLAA provides a framework that helps ensure locksmith services are delivered consistently, safely, and in line with recognised professional guidelines across residential, commercial, government and specialised security sectors.
A key function of the MLAA is the development and enforcement of industry standards for accredited locksmiths. This includes supporting ongoing training, promoting technical competence, and encouraging best practice in the installation, maintenance and servicing of locks and access control systems. By setting these standards, the MLAA helps ensure that locksmiths operating under its accreditation are qualified and accountable, which in turn builds public trust in the security and access control industry throughout Australasia.
In addition to its role within the locksmithing profession, the MLAA is also widely recognised for managing the Master Locksmiths Access Key (MLAK) system. The MLAK program is a nationally coordinated access initiative designed to improve accessibility to essential public facilities for people with disabilities. Through this system, eligible users are issued with a restricted master key that operates specially installed MLAK locks on designated facilities across Australia.
The MLAK system is used on a wide range of public infrastructure, including accessible public toilets, Changing Places facilities, railway station lifts, national parks, recreational facilities and adaptive playground equipment such as Liberty Swings. These facilities are managed by a combination of local councils, state government departments, transport authorities and community organisations, all of which adopt the MLAK system to provide secure yet accessible public amenities.
The MLAA’s oversight of the MLAK program ensures that key issuance remains tightly controlled and consistent nationwide. MLAK keys are only available through authorised channels and are issued to eligible individuals, carers and support organisations who require access to disability-support facilities. This controlled distribution model helps protect the integrity of the system, ensuring that facilities remain available to those who rely on them while reducing risks such as vandalism, misuse and unauthorised access.
By combining its role as the peak body for locksmithing professionals with the management of nationally significant access systems like MLAK, the MLAA occupies a unique position within both the security industry and the broader public infrastructure landscape. Its work supports not only the professional development of locksmiths but also the delivery of practical accessibility solutions that enable greater independence, mobility and inclusion for people with disabilities across Australia and New Zealand.
Finding MLAK-Enabled Facilities
The resources below can help you locate MLAK-enabled toilets, Changing Places facilities, accessible amenities, and other public infrastructure that supports MLAK access throughout Australia.
National Public Toilet Map
Australia's official public toilet locator allows users to search more than 25,000 public toilet facilities nationwide, including accessible toilets, MLAK-enabled facilities, adult change tables, and other accessibility features. One of the most valuable resources available to MLAK key holders.
National Public Toilet Map Mobile App
The official National Public Toilet Map app helps users locate nearby toilets and filter results based on accessibility requirements, including MLAK-enabled facilities.
https://www.health.gov.au/resources/apps-and-tools/national-public-toilet-map-app
Continence Health Australia – National Public Toilet Map & MLAK Information
Additional information about the National Public Toilet Map and MLAK-enabled facilities, including guidance for people living with disability, continence conditions, and accessibility needs.
https://www.continence.org.au/help-and-support/national-public-toilet-map/medical conditions, disabilities, and accessibility requirements. The resources below provide condition-specific information from recognised health organisations.
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MLAK Information for Specific Conditions
MLAK keys assist people living with a wide range of medical conditions, disabilities, and accessibility requirements. The resources below provide condition-specific information from recognised health organisations.
Crohn's & Colitis Australia – Master Locksmiths Access Key (MLAK)
Information explaining how MLAK access can assist people living with Crohn's disease, ulcerative colitis, and inflammatory bowel disease (IBD).
https://crohnsandcolitis.org.au/master-locksmiths-access-key/
Crohn's & Colitis Australia – Toilet Access Resources
Information regarding toilet access initiatives, the Can't Wait Card, and support resources for people experiencing urgent toilet requirements.
https://crohnsandcolitis.org.au/toilet-access/
Continence Health Australia – Toilet Accessibility Information
Information for Australians living with bladder and bowel conditions who may benefit from accessible toilet facilities and MLAK access.
https://www.continence.org.au/incontinence/management/toilet-accessibility
MS Queensland – MLAK Information
Information about how MLAK access can benefit people living with Multiple Sclerosis and other neurological conditions.
Changing Places & MLAK Access
Changing Places Australia
Information about Changing Places facilities throughout Australia. Many Changing Places facilities utilise MLAK-enabled access systems.
https://changingplaces.org.au/
Changing Places Facility Finder
Locate Changing Places facilities throughout Australia and identify facilities that may require MLAK access.
https://changingplaces.org.au/find
City of Adelaide – Changing Places Facility
Information about MLAK-operated Changing Places facilities and accessibility services within the City of Adelaide.
https://www.cityofadelaide.com.au/community/access-inclusion/changing-places-facility/
Gold Coast City Council – Changing Places Toilets
Information regarding specialised accessible toilet facilities and MLAK-enabled access arrangements throughout the Gold Coast.
Blue Mountains MLAK Resources
Blue Mountains City Council – MLAK Key Information
Blue Mountains City Council's official guide explaining MLAK access, eligibility requirements, and the use of MLAK-enabled public toilets throughout the Blue Mountains.
https://www.bmcc.nsw.gov.au/documents/mlak-key-to-public-toilets-information
Blue Mountains City Council – MLAK Information Guide (PDF)
Council-produced information sheet detailing MLAK access and participating facilities throughout the Blue Mountains region.
https://www.bmcc.nsw.gov.au/sites/default/files/document/files/MLAK_Key_Information.pdf
Blue Mountains City Council – MLAK Information Brochure (PDF)
Information regarding MLAK-enabled public toilets and accessibility initiatives managed by Blue Mountains City Council.
https://www.bmcc.nsw.gov.au/sites/default/files/docs/MLAK%20Key%20Brochure_0.pdf
Blue Mountains City Council – Accessibility & Inclusion
General accessibility information including references to accessible public toilets and community accessibility initiatives.
Penrith MLAK Resources
Penrith City Council – Accessible Penrith
Penrith City Council's accessibility portal includes information about MLAK access, accessible facilities, and links to resources that help users locate MLAK-enabled toilets and amenities throughout the Penrith region.
https://www.penrithcity.nsw.gov.au/community-library/community/accessible-penrith
Penrith City Council – Accessible Services Map
One of the most comprehensive council accessibility resources in Australia. The interactive map identifies accessible toilets, Changing Places facilities, adult change facilities, accessible parking, accessible lifts, and numerous facilities that utilise MLAK access. Many locations include details about opening hours, hoists, showers, and whether MLAK access is required.
https://www.penrithcity.nsw.gov.au/news/213-penrith-accessible-services-mapw.gov.au/Community-and-recreation/Y
Local Government MLAK Resources
Many councils throughout Australia operate or maintain MLAK-enabled facilities and publish information regarding accessible toilets, Changing Places amenities, and local accessibility initiatives.
Wollondilly Shire Council – Accessible Toilets & MLAK
Information regarding MLAK-enabled facilities and accessible toilets throughout the Wollondilly region.
Lake Macquarie City Council – MLAK Information
Council information regarding MLAK eligibility, access to local facilities, and accessibility services.
City of Coffs Harbour – Public Toilets & MLAK Facilities
Information regarding accessible toilets and MLAK-enabled facilities throughout the Coffs Harbour region.
https://www.coffsharbour.nsw.gov.au/Community-and-recreation/Your-neighbourhood/Public-toilets
Hunter's Hill Council – Accessible Toilets
Information about accessible public toilets and accessibility facilities within the Hunter's Hill local government area.
https://www.huntershill.nsw.gov.au/Community/Accessible-Toilets
City of Adelaide – Accessibility & Inclusion
Additional information regarding accessible facilities, Changing Places amenities, and disability access services.
https://www.cityofadelaide.com.au/community/access-inclusion/
City of Playford – Changing Places & Accessibility
Information regarding accessibility initiatives and Changing Places facilities within the City of Playford.
https://www.playford.sa.gov.au/explore/disability-access-and-inclusion
Disability & Accessibility Organisations
Spinal Cord Injuries Australia (SCIA) – Accessible Toilets & MLAK
Practical information regarding MLAK access, eligibility considerations, and finding accessible facilities throughout Australia.
https://scia.org.au/resource-hub/accessible-toilets/
People with Disability Australia (PWDA)
National disability advocacy organisation providing accessibility resources, support services, and information relevant to accessible facilities.
Accessibility, Travel & Community Participation
Transport for NSW – Accessible Travel
Information regarding accessible public transport and accessibility services throughout New South Wales.
https://transportnsw.info/travel-info/using-public-transport/accessible-travel
NSW National Parks – Accessibility Information
Information about accessible visitor facilities and amenities throughout New South Wales National Parks.
https://www.nationalparks.nsw.gov.au/accessibility
Companion Card Australia
National program supporting people who require attendant care support to participate in community activities and travel.